1. EU Research

For the last 25 years or so, I have attempted to develop an engineering approach to Human-Computer Interaction (HCI/E). However, much of my research has been conducted with colleagues and students at the Ergonomics and HCI Unit, University College London (EU). This legacy archive constitutes a celebration both of our research and of (HCI/E) itself.

The HCI/E archive comprises 5 sections : Discipline; Design Problem; Design Knowledge; and Design Practice. In addition, and for completeness, it is  followed by the ‘Festschrift for John Long’, which appeared, as a Special Issue of the journal ‘Interacting with Computers’ in 2010.

1. HCI/E Discipline

All the EU research is grounded in an EU Conception of an HCI Engineering discipline, itself a product of the research. Read More…..

The Conception was originally published in Long and Dowell (1989) and the full version of the Conception, appearing in the paper, is presented in 1.5.

To make the Conception accessible to a wide range of researchers: a complete expression appears in a short version of Long and Dowell in 1.4; a summary version in 1.3; a generalised HCI Engineering version in 1.2; and finally, a generalised HCI version in 1.1. The latter also serves as an introduction to the Conception.

Researchers of both engineering and non-engineering persuasions are encouraged to access the Conception in all these different versions, depending on their interests. Finally, the concepts carried forward by the Conception appear in 1.6 and the EU research illustrations of HCI Engineering in 1.7.

As appropriate, a version is supported by citations (C) from the original Long and Dowell paper, which allows readers to check the derivation of the version from the original. (F) indicates footnotes.

The Conception was published in Dowell and Long (1989) and a full version of the Conception and the paper is presented in 2.5. To make the Conception more accessible to a wide range of researchers: a complete expression appears in a short version of Dowell and Long in 2.4; a summary version in 2.3; a generalised HCI Engineering version in 2.2; and finally, a generalised HCI version in 2.1. The latter also serves as an introduction to the Conception.

Researchers of both engineering and non-engineering persuasions can access the Conception in all these different versions, depending on their interests. Finally, the concepts carried forward by the Conception appear in 2.6 and the EU research illustrations of HCI Engineering in 2.7.

As appropriate, a version is supported by citations (C) from the original Long and Dowell paper, which allows readers to check the derivation of the version from the original. (F) indicates footnotes.

Unlike these two conceptions, however, the EU Conception of Engineering Design Knowledge has no single paper dedicated to its exposure. Rather, it appears throughout the Discipline and Design Problem conception papers. For this reason, 3.5 presents both papers in full and other sections include citations from both papers, where appropriate. Together the two papers present the complete EU Conception of Engineering Design Knowledge.

To make the EU Conception of Engineering Design Knowledge more accessible to a wide range of researchers: a complete expression appears in short versions of the Discipline and Design Problem papers (3.4); a summary version in 3.3; a generalized Engineering version in 3.2; and finally, a generalised HCI version in 3.1. The latter also serves as an introduction to the Conception. Finally, the concepts carried forward by the Conception appear in 3.6 and the EU research illustrations of HCI Engineering in 3.7.

As appropriate, a version is supported by citations (C) from the original Long and Dowell and Dowell and Long papers, which allows readers to check the derivation of the version from the original. (F) indicates footnotes.

Unlike these two conceptions, however, the EU Conception of Engineering Design Practice has no single paper dedicated to its exposure. Rather, it appears throughout the Discipline and Design Problem conception papers. For this reason, 4.5 cites both papers in full, which together present the complete EU Conception of Engineering Design Practice.

To make the Conception more accessible to a wide range of researchers: a complete expression appears in short versions of the Discipline and Design Problem papers (4.4); a summary version in 4.3; a generalized Engineering version in 4.2; and finally, a generalised HCI version in 4.1. Finally, the concepts carried forward by the Conception appear in 4.6 and the EU research illustrations of HCI Engineering in 4.7.

The (C) numbers in brackets refer to the citations from the original Dowell and Long and Long and Dowell (1989) papers, associated with the claim, which precedes the number – see also EU Citations 3.3. This referencing allows the reader to check the summary’s derivation from the original papers. The (F) numbers refer to footnotes.

Papers and Published Reports Especially important papers are marked with an asterisk.

1972

(1) Long, J.B. The effects of delayed feedback on teleprinter operator performance. In Proceedings of the Sixth International Symposium on Human Factors in Telecommunications, Stockholm, Sweden. 1972

(2) Long, J.B. Visual feedback and data entry. In Proceedings of the Seventh International Symposium on Human Factors in Telecommunications, Montreal, Canada. 1975

1975

(3)* Long, J.B. Reduced efficiency and capacity limitations in multidimension signal recognition. Quarterly Journal of Experimental Psychology, 27, 599-614.

(4) Long, J.B. Effects of randomly delayed visual and auditory feedback on keying performance. Ergonomics, 18, 337-347. 1976

1976

(5)* Long, J.B. Division of attention between non-verbal signals: all-or-none or shared processing? Quarterly Journal of Experimental Psychology, 28, 47-70.

(6) Long, J.B. Effect of task difficulty on the division of attention between non-verbal signals: independence or interaction? Quarterly Journal of Experimental Psychology, 28, 179-192.

(7) Long, J.B. Divided attention, order of report and responses to immediately successive signals. Quarterly Journal of Experimental Psychology, 28, 339-353.

(8) Long, J.B. Visual feedback and skilled keying; differential effects of masking the printed copy and the keyboard. Ergonomics, 19, 93-110.

(9) Morton, J. and Long, J.B. Effect of word transitional probability on phoneme identification. Journal of Verbal Learning and Verbal Behaviour, 15, 43-51.

(10)* Long, J.B. Effects of delayed irregular feedback on skilled and unskilled keying performance. Ergonomics, 19, 183-202. 1977

1977

(11) Long, J.B. Division of attention between simultaneous and successive nonverbal signals varying in discriminability. Quarterly Journal of Experimental Psychology, 29, 7-30.

(12) Long, J.B. Division of attention: evidence for a between-trial component of reduced efficiency. Quarterly Journal of Experimental Psychology,29, 107-116.

(13) Long, J.B. Contextual assimilation and its effects on the division of attention between nonverbal signals. Quarterly Journal of Experimental Psychology, 29, 397-414.

1977

(14) Long, J.B. and Dennett, J. Post-dialling delays: the effect of task variables on the reproduction of temporal intervals. In Proceedings of the Eighth International Symposium on Human Factors in Telecommunications, Cambridge, England.

(15) Long, J.B., Dennett, J., Barnard, P. and Morton, J. Effect of display format on the direct entry of numerical information by pointing. InDisplays for Man-Machine Systems. IEE Conference Publication No. 150.

(16) Barnard, P.J., Morton, J., Long, J. and Ottley, P. Planning menus for display: some effects of their structure and content on user performance. In Displays for Man-Machine Systems. IEE Conference Publication No. 150.

(17) Morton, J., Clark, I., Barnard, P., and Long, J. Components of incompatibility in man-computer interaction. In Proceedings of the Eighth International Symposium on Human Factors in Telecommunications, Cambridge, England.

1978

(18) Cook, V.J., Long, J.B. and McDonough, S. The relationship between first and second language learning. In Proceedings of the National Congress on Languages in Education.

(19)* Long, J. and Harding-Esch, E. Summary and recall of text in first and second languages: some factors contributing to performance differences. In Language Interpretation and Communication, D. Gerver, and N. Sinaiko (Eds). New York: Plenum Press.

(20) Hammond, N.V., Long, J.B. and Clark, I.A. Introducing the interactive computer at work: the user’s views. In the Proceedings of Workshop on Computing Skills and Adaptive Systems, Liverpool, England.

1979

(21)* Morton, J., Barnard, P., Hammond, N. and Long, J.B. Interacting with the computer: a framework. In Teleinformatics ’79, E.J. Boutmy and A. Danthine (Eds). Amsterdam: North Holland.

(22) Hammond, N., Long, J., Barnard, P. and Morton, J. Variables associated with the introduction and use of a computer at work: classified transcript of discussions. IBM Hursley Human Factors Report, HF017.

1980

(23) Hammond, N.V., Barnard, P., Clark, I.A., Morton J., and Long, J. Structure and content in interactive dialogue. IBM Hursley Human Factors Report, HF034.

(24) Hammond, N.V., Long, J., Clark, I.A., Barnard, P., and Morton, J. Documenting human-computer mismatch in interactive systems. In theProceedings of the Ninth International Symposium on Human Factors in Telecommunications, Red Bank, N.J.

(25) Hammond, N.V., Long, J.B., Morton, J., Barnard, P., and Clark, I.A. Documenting human-computer mismatch at the individual and organisation levels. In Proceedings of the Metropolitan Chapter of the Human Factors Society, New York. Also available as IBM Hursley Human Factors Report, HF050.

(26) Long, J., Hammond, N.V., Barnard, P., Morton, J., and Clark, I.A. New technology in the work-place: a method for identifying underlying variables. In Proceedings of Symposium on Analysis and Health Evaluation of the Workplace, Portoroz, Yugoslavia.

(27) Hammond, N.V., Long, J., Clark, I.A., Morton, J., and Barnard, P. Documenting user difficulties in interactive systems; annotated performance protocols. IBM Hursley Human Factors Reports, HF024.

(28) Long, J. Effects of prior context on two-choice absolute judgments without feedback. In Attention and Performance VIII, R. S. Nickerson (Ed). Hillsdale N.J.: Erlbaum.

1981

(29)* Barnard, P., Hammond, N.V., Morton, J., Long, J., and Clark, I.A. Consistency and compatibility in human-computer dialogue. International Journal of Man-Machine Studies, 15, 87-134.

(30)* Long, J., and Baddeley, A. (Eds). Attention and Performance IX. Hillsdale N.J.: Erlbaum.

1982

(31) Hammond, N.V., Long, J., MacLean, A., Hinton, G., Barnard, P., and Morton, J. Capturing users’ partial models of the interface. InProceedings of First International Conference on Human Factors in Computer Systems, Gaithersburg, Maryland, USA.

(32) Long, J.B. and Johnson, P. The Evaluation of data input devices for parcel and packet sorting, phase one: optimisation of the devices. Report prepared for Post Office.

(33)* Long, J., Hammond, N.V., Barnard, P., Morton J., and Clark, I.A. Introducing the interactive computer at work: the user’s views. Behaviour and Information Technology, 2, 39-106. Also available in expanded form as IBM Hursley Human Factors Report, HF060.

(34) Hammond, N.V., MacLean, A., Hinton, G., Long, J., Barnard, P. and Clark, I.A. Novice use of an interactive graph plotting system. IBM Hursley Human Factors Report, HF083.

(35) Hammond, N.V., Jorgensen, A., MacLean, A., Barnard, P., and Long, J. Design practice and interface usability: evidence from interviews with designers. In Proceedings of CHI ’83 Human Factors in Computing Systems, Boston, Mass. New York: ACM. Also available as IBM Human Factors Report, HF082.

(36) Whitefield, A., Long, J. and Nimmo-Smith, I. Characterising task performance: two techniques based on the distribution of times between responses. In Proceedings of the Ergonomic Society’s Conference, K. Coombes (Ed). London: Taylor and Francis.

(37) Long, J.B., Johnson, P., and Visick, D. The evaluation of data input devices for parcel and packet sorting, phase two: laboratory evaluation. Report prepared for Post Office.

1983

(38) Long, J.B., Visick, D.S. and Johnson, P.J. The evaluation of data input devices for parcel and packet sorting, phase three: rig evaluation. Report prepared for Post Office.

(39) Long, J., Diaper, D. and Johnson, P. The information technology core. Report prepared for Manpower Services Commission.

(40) Long, J.B., Eldridge, M.A. and Carver, M.K. The use of colour on the AMTE/APU A10 Demonstrator. Report prepared for Admiralty Marine Technology Establishment, Teddington.

(41) Clare, J. and Long, J. (Eds). Man-machine interface – post Alvey Report. In Proceedings of Alvey Meeting, UCL, London.

(42)* Long, J., Nimmo-Smith, I. and Whitefield, A. Skilled typing: a characterisation based on the distribution of times between responses. In Cognitive Aspects of Skilled Typing, Cooper, W.E. (Ed). New York: Springer Verlag.

1984

(43) Hammond, N.V., Hinton, G., Barnard, P., MacLean, A., Long, J. and Whitefield, A. Evaluating the interface of a document processor: a comparison of expert judgment and user observation. In Proceedings of Interact ’84: First IFIP Conference on Human-Computer Interaction, 2,B. Schackel (Ed). London: IEE. Also available as IBM Hursley Human Factors Report, HF089.

(44) Johnson, P., Diaper, D. and Long, J. Tasks, skills and knowledge: task analysis for knowledge based descriptions. In Proceedings of Interact ’84: First IFIP Conference on Human-Computer Interaction, 1, B. Shackel (Ed). London: IEE.

(45) Visick, D., Johnson, P. and Long, J. The use of simple speech recognisers in industrial applications. In Proceedings of Interact ’84: First IFIP Conference on Human-Computer Interaction, 1, B. Shackel (Ed). London: IEE.

(46)* Long, J. and Buckley, P. Transaction processing using videotex or: shopping on PRESTEL. In Proceedings of Interact ’84: First IFIP Conference on Human-Computer Interaction, 1, B. Shackel (Ed). London: IEE.

(47) Visick, D., Johnson, P. and Long, J. A comparative analysis of keyboards and voice recognition in a parcel sorting task. In Contemporary Ergonomics 1984, Proceedings of the Ergonomics Society’s Conference, E.D. Megaw (Ed). London: Taylor and Francis.

(48) Johnson, P., Diaper, D. and Long, J. Syllabi for training in information technology. In Contemporary Ergonomics 1984, Proceedings of the Ergonomics Society’s Conference, E.D. Megaw (Ed). London: Taylor and Francis.

(49) Long, J. An evaluation of tests likely to aid the selection of trainee conference interpreters. In Contemporary Ergonomics 1984, Proceedings of Ergonomics Society’s Conference. E.D. Megaw (Ed). London: Taylor and Francis.

(50) Gilligan, P. and Long, J. Videotex technology: an overview with special reference to transaction processing as an interactive service. Behaviour and Information Technology, 3, 41-71.

(51) Martin, J., Long, J. and Broome, D. The division of attention between a primary tracking task and secondary tasks of pointing with a stylus or speaking in a simulated ship’s-gunfire-control task. Ergonomics, 27, 397-408.

(52) Bridger, R.S. and Long, J. Some cognitive aspects of interface design in a two-variable optimization task. International Journal of Man-Machine Studies, 21, 521-539.

(53)* Long, J., Whitefield, A. and Dennett, J. The effect of display format on the direct entry of numerical information by pointing. Human Factors,26, 3-17.

1985

(54) Gerver, D., Longley, P., Long, J. and Lambert, S. Selecting trainee conference interpreters: a preliminary study. Journal of Occupational Psychology,57, 17-31.

(55) Long, J., Eldridge, M. and Carver, M. Applying colour research to displays: a framework. In Contemporary Ergonomics 1985, Proceedings of Ergonomic Society’s Conference, D.J Oborne (Ed). London: Taylor and Francis.

(56) Buckley, P. and Long, J. Identifying usability variables for teleshopping. In Contemporary Ergonomics 1985, Proceedings of Ergonomic Society’s Conference, D.J Oborne (Ed). London: Taylor and Francis.

(57) Long, J., Johnson, J. and Worsley, L. Knowledge Engineering Pilot Study, MOD Report, RARDE, Fort Halstead, Kent.

1986

(58) Long, J. Review of Card, S.K., Moran, T.P. and Newell, A. The Psychology of Human-Computer Interaction. Hillsdale, N.J.: Lawrence Erlbaum. Quarterly Journal of Experimental Psychology, 38, 166-170.

(59) Long, J. People and computers: designing for usability. In People and Computers: Designing for Usability. Proceedings of BCS/HCI Conference, York, M. Harrison and A. Monk (Eds). Cambridge University Press. 3-23.

(60) Johnson, P., Long, J.B. and Visick, D. Voice Versus Keyboard: Use of a comparative analysis of learning to identify skill requirements of input devices. In People and Computers: Designing for Usability, Proceedings of BCS/HCI Conference, York, M.Harrison and A. Monk (Eds.) Cambridge University Press. 546-562.

(61) Long, J. A framework for cognitive ergonomics. In Contemporary Ergonomics 1986, Proceedings of Ergonomic Society’s Conference,Durham. London: Taylor and Francis. 295-299.

(62) Buckley, P. and Long, J. Recommendations for optimising the design of videotex dialogues. In Contemporary Ergonomics 1986, Proceedings of Ergonomic Society’s Conference, Durham. London: Taylor and Francis. 320-324.

1987

(63) Green, D., Colbert, M. and Long, J. Towards a transaction approach to knowledge-based system development. In Third International Expert Systems Conference Proceedings, London, June 1987. Oxford: Learned Information Ltd. 207-213.

(64) Long, J. Information technology and home-based services: improving the usability of teleshopping. In Information Technology and People, F. Blackler and D. Oborne (Eds). Leicester: The British Psychological Society. 211-230.

(65) Long, J. A Framework for User Models. In Contemporary Ergonomics 1987.Proceedings of Ergonomic Society’s Conference, Swansea, E.D. Megaw (Ed). London: Taylor and Francis. 245-250.

(66) Life, M.A. and Long, J. The use of people to simulate machines: an ergonomic approach. In Contemporary Ergonomics 1987,Proceedings of Ergonomic Society’s Conference, Swansea, E.D. Megaw (Ed). London: Taylor and Francis. 117-122.

(67) Long, J. Cognitive Ergonomics and Human Computer Interaction. InPsychology at Work, P. Warr (Ed). England: Penguin.

(68) Hammond, N.V., Barnard, P.J., Morton, J., Long, J.B. and Clark, I.A. Characterizing User Performance in Command-driven dialogue. InBehaviour and Information Technology, 6, 159-205.

(69) Campion, J. and Long, J. Assessing Colour Assignments to Tactical Plan Displays of Naval Command Systems – a Methodology and a Demonstration. Report presented to Admiralty Research Establishment, Teddington.

(70) Long, J. and Buckley, P. Cognitive optimisation of videotex dialogues: a formal empirical approach. In Psychological Issues of Human Computer Interaction in the Work Place, M. Frese, E. Ulrich, and W. Dzida (Eds). Amsterdam: North-Holland. 419-436.

1988

(71) Dowell, J. and Long, J.B. Towards a paradigm for human computer interaction engineering. In Contemporary Ergonomics 1988, Proceedings of Ergonomic Society’s Conference, Manchester. London: Taylor and Francis. 45-50.

(72) Life, M.A., Long, J.B. and Lee, B.P. Human simulation of speech technology: an illustration of the ergonomic approach. In Contemporary Ergonomics 1988, Proceedings of Ergonomic Society’s Conference, Manchester. London: Taylor and Francis. 81-86.

(73) Dowell, J. and Long, J.B., Human Computer Interaction Engineering. InDesigning End-User Interfaces, N. Heaton and M. Sinclair (Eds). Oxford: Pergamon Infotech.

(74) Colbert, M., Long, J. and Green, D. Methods for the development and application of knowledge-based systems: some features, constraints and issues. In Proceedings of Human and Organisational Issues in Expert Systems, Stratford, May 1988.
Long, J and Dowell J. (1988) Formal Methods: the Broad and the Narrow View. IEE Colloquium on Formal methods and Human-Computer Interaction: II. Institution of Electrical Engineers, London, UK. 5/1-5/8 supl 1988

1988

(75) Dowell, J. and Long, J. A framework for the specification of collaborative research in human-computer interaction. In UK IT 88 Conference Publication, 212-216. London: IEE.

(76) Walsh, P., Lim K. Y., Long, J. B. and Carver, M.K. Integrating human factors with system development. In Designing End-User Interfaces, N. Heaton and M. Sinclair (Eds). Oxford: Pergamon Infotech.

(77) Life, M.A., Lee, B.P. and Long, J.B. Assessing the usability of future speech technology: towards a method. In Proceedings of “Speech 88″: Seventh FASE Symposium, Edinburgh, Scotland.

1989

(78) Dowell, J. and Long, J.B. The ‘Late’ Evaluation of a Messaging System Design and the Target for ‘Early’ Evaluation Methods. In Proceedings of the Fifth Conference of the BCS HCI SIG, A. Sutcliffe and L. Macaulay (Eds). Cambridge University Press.

(79)* Long, J.B. and Dowell, J. Conceptions for the Discipline of HCI: Craft, Applied Science and Engineering. In Proceedings of the Fifth Conference of the BCS HCI SIG, A. Sutcliffe and L. Macaulay (Eds). Cambridge University Press. http://discovery.ucl.ac.uk/15292/

(80)* Long, J.B. and Whitefield, A.D. (Eds). Cognitive Ergonomics and Human-Computer Interaction. Cambridge University Press.

(81) Long, J.B. Cognitive Ergonomics and Human-Computer Interaction: an Introduction. In Cognitive Ergonomics and Human-Computer Interaction, J.B. Long and A.D. Whitefield (Eds). Cambridge University Press.

(82) Walsh, P.A., Lim, K.Y. and Long, J.B. JSD and the design of user interface software. In Ergonomics, 32, 1483-98.

(83) Green, D.W., Colbert, M. and Long, J.B. Some requirements and suggestions for a methodology to develop knowledge based systems. InErgonomics, 32, 1499-1511.

(84)* Dowell, J. and Long, J.B. Towards a conception for an engineering discipline of human factors. In Ergonomics, 32, 1513-35.

1990

(85) Buckley, P. and Long, J.B. Using Videotex for shopping: a Qualitative Analysis. In Behaviour and Information Technology, 9, 47-61.

(86) Denley, I. and Long, J. A Framework for Evaluation Practice. InContemporary Ergonomics 1990, Proceedings of the Ergonomics Society’s Conference, Leeds. London: Taylor and Francis. 31-37.

(87) Lim, K.Y., Long, J.B. and Silcock, N. Requirements, Research and Strategy for Integrating HumanFactors with Structured Analysis and Design Methods: The Case of the Jackson SystemDevelopment Method. In Contemporary Ergonomics 1990, Proceedings of the Ergonomics Society’s Conference, Leeds. London: Taylor and Francis. 38-43.

(88) Colbert, M., Green, D.W. and Long, J.B. The Development of Methods for the Design of Computer Systems: A Case History and Some Heuristics. In Contemporary Ergonomics 1990, Proceedings of the Ergonomics Society’s Conference, Leeds. London: Taylor and Francis. 44-49.

(89) de Souza, F.L., Long, J.B. and Bevan, N. Types of Error and Difficulty in Using Human-Factors Guidelines: The Case of Interface Menu Design. InContemporary Ergonomics 1990, Proceedings of the Ergonomics Society’s Conference, Leeds. London: Taylor and Francis. 340-346.

(90) James, G.A. and Long, J.B. Towards a Model of Health Care. InContemporary Ergonomics 1990, Proceedings of the Ergonomics Society’s Conference, Leeds. London: Taylor and Francis. 412-417.

(91) Silcock, N., Lim, K.Y. and Long, J.B. Requirements and Suggestions for a Structured Analysis and Design (Human Factors) Method to Support the Integration of Human Factors with System Development. InContemporary Ergonomics 1990, Proceedings of the Ergonomics Society’s Conference, Leeds. London: Taylor and Francis. 425-430.

(92) Life, M.A., Lee, P.B. and Long, J.B. Assessing the usability of speech interfaces for future battlefield computers: a method and an illustration of its use. In Proceedings of Voice Systems Worldwide 1990. New York: Media Dimensions.

(93) Long, J.B. Human Factors. In The Blackwell Dictionary of Cognitive Psychology, M.W. Eysenck (Ed). Oxford: Blackwell.

(94) Lim, K.Y., Long, J.B. and Silcock, N. Integrating Human Factors with Structured Analysis and Design Methods: an Enhanced Conception of the Extended Jackson System Development Method. In Interact ’90, Proceedings of the Third IFIP Conference on HCI, D.Diaper, D. Gilmore, G. Cockton and B. Shackel (Eds). Amsterdam: North-Holland. 225-230.

(95) Denley, I. and Long, J.B. Towards an Evaluation Planning Aid: A Feasibility Study in Modelling Evaluation Practice using a Blackboard Framework. In Interact ’90, Proceedings of the Third IFIP Conference on HCI, D.Diaper, D. Gilmore, G. Cockton and B. Shackel (Eds). Amsterdam: North-Holland. 407-413

(96) Long, J.B. The Effectiveness of Knowledge Supporting HCI Practice (or how to judge the acceptability of new approaches to theory in HCI). InInteract ’90, Proceedings of the Third IFIP Conference on HCI,D.Diaper, D. Gilmore, G. Cockton and B. Shackel (Eds). Amsterdam: North-Holland. 1057-1058.

(97) Colbert, M., Long, J.B. and Green, D.W. Methods for the Development and Application of Knowledge Based Systems: Some Features, Constraints and Issues. In Expert Systems: Human Issues, D. Berry & A. Hart (Eds). London: Chapman & Hall. 121-129.

1991

(98) Long, J.B. A Conceptualisation of Aviation Psychology on the Civil Flight Deck. In Human Resource Management in Aviation, E. Farmer (Ed). Avebury Technical. 177-189.

(99) Selby, C., and Long, J.B. (1991). Investigating the Ease of Use of Object-Oriented Interfaces: Apple Lisa vs. IBM Topview. In Contemporary Ergonomics 1991, Proceedings of the Ergonomics Society’s Annual Conference, Southampton, E.J. Lovesey (Ed). London: Taylor & Francis. 175-182.

(100) Lim, K.Y., Silcock, N. and Long, J.B. Case-Study Illustration of a Structured Method for User Interface Design. In Contemporary Ergonomics 1991, Proceedings of the Ergonomics Society’s Annual Conference, Southampton, E.J. Lovesey (Ed). London: Taylor & Francis. 335-342.

(101) Hill, B., Denley, I. and Long, J.B. Towards an Evaluation Planning Aid – Classifying and Selecting Evaluation Methods. In Contemporary Ergonomics 1991, Proceedings of the Ergonomics Society’s Annual Conference, Southampton, E.J. Lovesey (Ed). London: Taylor & Francis. 355-362.

(102) Long, J. HCI Theory on Trial: Engineering Design Principles as HCI Discipline Knowledge. In Proceedings of CHI’91, New Orleans. Reading, Mass: Addison-Wesley. 401.

(103) Long, J. Theory in Human-Computer Interaction? In IEE Computing and Control Division’s Colloquium on ‘Theory in HCI’, Professional Group C5 (Man-Machine Interaction), G. Storrs (Organiser). London: IEE Digest No.1991/92.

(104) Long, J.B. Human-Computer Interaction and the Information Technology Revolution, or Getting Computers to Work for Us Effectively. In British Gas White Paper series.

1992

(105) Lim, K.Y., Long, J.B. and Silcock, N. Integrating Human Factors with System Design Methods: An Illustrated Overview Involving the JSD Method. In Proceedings of the IEE International Conference on Information Decision Action Systems in Complex Organisations, Oxford. London: I.E.E. 5-10.

(106) Colbert, M., Dowell, J., Long, J.B. and McCubbin, Capt. J. Alternative Views of the Quality of Military Plans. In Proceedings of the IEE International Conference on Information Decision Action Systems in Complex Organisations, Oxford. London: I.E.E. 177-181.

(107) Lim, K.Y. and Long, J.B. A Method for (Recruiting) Methods: Facilitating Human Factors Input to System Design. In Proceedings of CHI’92, Monterey, California. Reading, Mass: Addison-Wesley. 549-556.

(108) Lim, K.Y. and Long, J.B. Computer-based Tools for a Structured Human Factors Method. In Proceedings of CAES’92, Tampere, Finland. Amsterdam: North-Holland. 71-79.

(109) Lim, K.Y. and Long, J.B. Pitfalls in Rapid Prototyping: Illustrations from a Case of a Commercial User Interface Design. In Proceedings of the Ergonomics Society’s Annual Conference, Aston.

(110)* Lim, K.Y., Long, J.B. and Silcock, N. Integrating Human Factors with the Jackson System Development Method: An Illustrated Overview. InErgonomics, 35, 1135-1161.

(111) Smith, M.W., Hill, B., Long, J.B. and Whitefield, A.D. The Planning and Control of Multiple Task Work: a Study of Secretarial Office Administration. In Proceedings of the Second Interdisciplinary Workshop on Mental Models, Cambridge.

(112) Lim, K.Y. and Long, J.B. Instantiation of Task Analysis in a Structured Human Factors Method. In Proceedings of the EACE Workshop on HCI and Task Analysis, Schaerding, Austria, Y. Waern and M. Tauber (Eds).

(113) Lim, K.Y. and Long, J.B. Rapid Prototyping, Structured Methods and the Incorporation of Human Factors into system Development. InProceedings of the Conference on Human-Computer Interaction, St. Petersburg, Russia.

(114) Smith, M.W., Hill, B., Long, J.B. and Whitefield, A.D. Modelling the Relationship Between Planning, Control, Perception and Execution Behaviours in Interactive Worksystems. In Proceedings of the Seventh BCS HCI Conference, York, A. Monk, D. Diaper and M. Harrison (Eds). Cambridge University Press.http://discovery.ucl.ac.uk/1383043/

(115) Long, J.B. Human-Computer Interaction Engineering – A Laboratory Overview of the Ergonomics Unit, University College London. InProceedings of the Seventh BCS HCI Conference, York, A. Monk, D. Diaper and M. Harrison (Eds). Cambridge University Press.

1993

(116) Lim, K.Y. and Long, J.B. Task Analysis for System Design: Current Problems, Requirements and Solutions for Improving the Applicability of Task Analysis for System Design. In Informatics and Psychology, Y. Waern and M. Tauber (Eds). Amsterdam: Elsevier Science.

(117) Jenkins, V.S., Lim, K.Y. and Long, J.B. A Classification of Domestic Tasks to Support Device Procurement and Design. In Proceedings of the Ergonomics Society’s Annual Conference, Edinburgh.

(118) Lim, K.Y. and Long, J.B. Structured Notations for Human Factors Specification. In Proceedings of the Ergonomics Society’s Annual Conference, Edinburgh.

(119)* Hill, B., Long, J., Smith, W. and Whitefield, A. Planning for Multiple Task Work – An Analysis of a Medical Reception Worksystem. InProceedings of INTERCHI’93, Amsterdam.http://discovery.ucl.ac.uk/1367287/

(120) Long, J. Cognitive Science and Cognitive Engineering. Paper presented to the Joint ESRC/SERC Panel, National Liberal Club, London.

1994

(121)* Lim, K.Y. and Long, J.B. The MUSE Method for Usability Engineering. Cambridge University Press. 330pp.

(122) Long, J.B. with Hakiel, S., Hefley, B., Damodoran, L. and Lim, K.Y. Guilty or Not Guilty? Human Factors Structured Methods on Trial. (Panel Presentation.) In Proceedings of CHI ’94, Boston, U.S.A.

(123) Long, J.B. and Colbert, M. Integrating Human Factors and Software Engineering: An Illustration with reference to a Military Planning System. In Proceedings of CHI ’94 Research Symposium, Boston, U.S.A.

(124) Long, J.B. and Lim, K.Y. (Informal) MUSE Reduces Long Queues (at ATM). In Proceedings of CHI ’94 Research Symposium, Boston, U.S.A.

(125) Long, J.B. Summary of Current Research Interests. In Proceedings of CHI ’94 Research Symposium, Boston, U.S.A.

(126) Lim, K.Y. and Long, J.B. Integration of a Structured Human Factors Method with the Jackson System Development Method. In Proceedings of EACE Interdisciplinary Workshop on Informatics and Psychology, Schaerding, Austria.

(127) Stork, A. and Long, J.B. A Specific Planning and Control Design Problem in the Home: Rationale and a Case Study. In Proceedings of the International Working Conference on Home-Oriented Informatics, Telematics and Automation, Amager, Denmark.

(128) Lim, K.Y. and Long, J.B. Structured Notations to Support Human Factors Specification of Interactive Systems. In Proceedings of HCI ’94,Glasgow.

(129) Palanque, P.A., Long, J.B., Tarby, J.C., Barthet, M.F. and Lim, K.Y. Conception d’applications ergonomiques: une méthode pour informaticiens et une méthode pour ergonomes. In Proceedings of ERGO-IA, Biarritz, France. 394-405.

(130)* Life, M.A., Long, J., and Lee, B.P. Providing Human Factors Knowledge to Non-Specialists: A Structured Method for the Evaluation of Future Speech Interfaces. In Ergonomics, 37 (11), 1801-1831.

(131) Long, J. Building Relations between Cognitive Science and Human-Computer Interaction – the United Kingdom Experience. In Proceedings of the Workshop for Cooperation between Japan and the United Kingdom on SOFT Science and Technology, Osaka, Japan. 14-21.

1995

(132)* Hill, B., Long, J., Smith, W. and Whitefield, A. A Model of Medical Reception – The Planning and Control of Multiple Task Work. InApplied Cognitive Psychology, 9 (S1), S81-S114. Published on-line in 2006.http://discovery.ucl.ac.uk/1384683/

(133) Long, J. Commemorating Donald Broadbent’s Contribution to the Field of Applied Cognitive Psychology: a Discussion of the Special Issue Papers. In Applied Cognitive Psychology, 9 (S1), S197-215.

(134) Middlemass, J., Stork, A. and Long, J. Applying a Structured Method for Usability Engineering to Recreational Facilities Booking User Requirements: A Successful Case Study. In Proceedings of Eurographics, Bonas, France. 311-328.

(135)* Colbert, M. and Long, J. Towards the Development of Classes of Interaction: Initial Illustration with reference to Off-Load Planning. InBehaviour & Information Technology, 15 (3), 149-181.

(136) Colbert, M., Long, J. and Dowell, J. Integrating Human Factors and Software Engineering Evaluations: An Illustration with Reference to a Miltiary Planning System. In Proceedings of PACIS Conference, Singapore. 357-364.

(137) Stork, A., Middlemass, J. and Long, J. Applying a Structured Method for Usability Engineering to Domestic Energy Management User Requirements: a Successful Case Study. In Proceedings of HCI’95, Huddersfield. 367-385.

(138) Long, J. and Dowell, J. Cognitive Engineering or ‘Getting users and computers interacting to perform work effectively’. In The Psychologist, 9 (7), 313-317.

(139)* Long, J. Integrating Human Factors with Software Engineering for Human-Computer Interaction. In Proceedings of IHM’95, Toulouse, France. 1-19.

(140) Colbert, M., Long, J. and Dowell, J. An Initial Analyis of the Domain of Military Command and Control. In Proceedings of IEA Conference, Rio de Janeiro, Brazil. 390-393.

(141) Long, J. Specifying and Solving Ergonomic Design Problems. InProceedings of IEA Conference, Rio de Janeiro, Brazil. 24-27.

(142) Long, J. and Life, M.A. Integrating Ergonomic and Human-Computer Interaction Syllabi for Teaching Students to Solve Design Problems. InProceedings of IEA Conference, Rio de Janeiro, Brazil. 782-785.

1996

(143) Hill, B. and Long, J. A Preliminary Model of the Planning and Control of the Combined Response to Disaster. In Proceedings of ECCE 8, Granada, Spain. 57-62.http://discovery.ucl.ac.uk/1384682/

(144) Long, J. Information Superhighways – Opportunities and Requirements for HCI. In Proceedings of APCHI’96, Singapore. 1-19.

(145) Long, J. Human-Computer Interaction Engineering: a Laboratory Overview of the Ergonomics and HCI Unit, University College London. In Proceedings of APCHI’96, Singapore. 217-219.

(146)* Long, J. Specifying Relations between Research and the Design of Human-Computer Interactions. In Int. Jnl. Of Human-Computer Studies, 44 (6), 875-920.

(147) Long, J. and Dowell, J. Cognitive Engineering Human-Computer Interactions. The Psychologist, 9 (7), 313-317.

(148) Timmer, P. and Long, J. Integrating Domain and Worksystem Models: An Illustration from Air Traffic Management. In Proceedings of the Conference on Domain Knowledge in Interactive System Design, Geneva, Switzerland. 194-207.

(149) Life, M.A. and Long, J. Developing University Courses to Enable Staff and Students to Specify and Solve Human-Computer Interaction Design Problems. In Proceedings of HCI’96, Imperial College, London.

1997

(150) Smith, W., Hill, B., Long, J. and Whitefield, A. A Design-Oriented Framework for Modelling the Planning and Control of Multiple Task Work in Secretarial Office Administration. Behaviour & Information Technology, 16 (3), 289-309.

(151) Long, J. (1997). Specifying relations between research and the design of human-computer interactions. In Proc. INTERACT ’97, Sydney, Australia. 188-195.

(152) Long, J. Research and the Design of Human-Computer Interactions or ‘What Happened to Validation?’ In Proceedings of HCI’97, Bristol. 223-243.

(153) Timmer, P. and Long, J. Separating User Knowledge of Domain and Device: A Framework. In Proceedings of HCI’97, Bristol. 379-395.

(154)* Hill, B., and Long, J. Issues with Modelling a Complex Dynamic Planning and Control system. In: Adjunct Proceedings of the 12th British Computer Society Annual Conference on Human Computer Interaction, HCI’ 97. Bristol. 26-30http://discovery.ucl.ac.uk/186345/

(155) Denley, I. and Long, J. A Planning Aid for Human Factors Evaluation Practice. Behaviour & Information Technology, 16 (4/5). 203-219.

(156) Long, J. Integrating Human Factors with Software Engineering for Human-Computer Interaction. In Proceedings of HCI International ’97, San Francisco. 509-512.

(157) Long, J. Twenty-Five Years of HCI: Growth without Progress? InProceedings of HCI International ’97, San Francisco. 197-200.

(158) Long, J. ASEAN relations between Research and the Design of Human-Machine Interaction. In Proceedings of ASEAN Ergonomics ’97, Kuala Lumpur, Malaysia. 3-16.

1998

(159)* Dowell, J. and Long, J. (1998). Target Paper: Conception of the Cognitive Engineering Design Problem. Ergonomics, 41 (2), 126-139.

(160) Dowell, J. and Long, J. Response: Prospects for Consensus and Advancing Cognitive Engineering. Ergonomics, 41 (2), 174-178.

(161) Cummaford, S. and Long, J. Towards a Conception of HCI Engineering Design Principles. In Proc. Ninth European Conference on Cognitive Ergonomics (ECCE9), Limerick, Ireland. 79-84.

(162) Hill, B. and Long, J. Diagnosing Ineffective Performance in the Domain of Emergency Management: Performance Modelling and its Decomposition. In Proc. Ninth European Conference on Cognitive Ergonomics (ECCE9), Limerick, Ireland. 159-162.

(163) Lambie, T., Stork, A. and Long, J. The Coordination Mechanism and Cooperative Work. In Proc. Ninth European Conference on Cognitive Ergonomics (ECCE9), Limerick, Ireland. 163-166.

(164) Middlemass, J. and Long, J. Explicit, Informal Cooperative Work: Integrating Human Factors and Software Engineering. In Proc. Ninth European Conference on Cognitive Ergonomics (ECCE9), Limerick, Ireland. 79-84.

1999

(165)* Long, J. Specifying Relations between Research and the Practice of Solving Applied Problems: An Illustration from the Planning and Control of Multiple Task Work in Medical Reception. In Attention and Performance XVII, D.Gopher and A. Koriat (eds). Cambridge, MA: MIT Press, 259-284.

(166) Middlemass, J., Stork, A and Long, J. Successful Case Study and Partial Validation of MUSE, a Structured Method for Usability Engineering. In Proc. INTERACT 99, Edinburgh UK, 30 Aug-3 Sept 1999, M.A. Sasse and C. Johnson (eds), vol. I pp.399-407. Amsterdam: IOS Press.

(167) Stork, A., Long, J. and Lambie, T. Is Cognitive Engineering the Way Forward for HCI? In Proc. INTERACT 99, Volume II, Edinburgh UK, 30 Aug-3 Sept 1999, S. Brewster, A. Cawsey and G. Cockton (eds), p.141. Swindon, UK: British Computer Society.

(168) Cummaford, S. and Long, J. Costs Matrix: Systematic Comparison of Competing Design Solutions. Proc. INTERACT 99, Volume II, Edinburgh UK, 30 Aug-3 Sept 1999, S. Brewster, A. Cawsey and G. Cockton (eds), vol. II pp.25-26. Swindon, UK: British Computer Society.

2000

(169) Bouwhuis, D.G. and Long, J. Developments. In IPO Annual Progress Report 1999. pp.19-23.

(170) Long, J. Cognitive Ergonomics Lessons: Possible Challenges for USI? InIPO Annual Progress Report 1999. Pp.24-36.

(171) Long, J. Cognitive Psychology and Cognitive Ergonomics: Two Approaches to Complex Systems. Colloquium, Rouen.

(172) Long, J. Cognitive Ergonomics – Past, Present, Future: 10 lessons learned (10 lessons remaining). In Proceedings of IEA 2000/HFES 2000 Congress, 29 July to 4 August 2000, San Diego, CA. pp.1:557-560.

(173) Bekker, M.M. and Long, J. User Involvement in the Design of Human-Computer Interactions: Some Similarities and Differences between Design Approaches. In Proceedings of the British Computer Society Human-Computer Interaction Specialist Group, Sunderland, 5-8 September 2000.

(174) Long, J.B. Domain Approach for Decision Support for Planning and Control: a Case-Study of Amphibious Landing Off-Load Planning. InProceedings of APCHI 2000, Singapore, 27 Nov. to 1 Dec. 2000.

(175) Long, J. and Timmer, P. Design Problems for Research: What We Can Learn from ATM-like Micro-worlds. In Proceedings of Travail Humain Workshop, Bretigny, France.

2001

(176) Hill, B. and Long, J. Performance Modelling in the Domain of Emergency Management. In M.A. Hanson, (Ed.). Contemporary Ergonomics 2001, pp 165 – 170. Taylor and Francis, London.http://discovery.ucl.ac.uk/1383049/

(177) Long, J. Cognitive Ergonomics: some lessons learned (some remaining). In M.A. Hanson, (Ed.). Contemporary Ergonomics 2001, pp 263 – 271. Taylor and Francis, London.

(178) Long, J. and Timmer, P. Design problems for cognitive ergonomics research: What we can learn from ATM-like micro-worlds. Le Travail Humain, 64(3), 197-222.

(179) Denley, I. and Long, J.B. Multidisciplinary Practice in Requirements Engineering: Problems and Criteria for Support. In A. Blandford, J. Vanderdonckt, and P. Gray (Eds.). People and Computers XV – Interaction Without Frontiers. Joint Proceedings of HCI 2001 and IHM 2001. Springer Verlag: London.

(180) Long, J. A Discipline for Research Needs in Cognitive Ergonomics. Theoretical Issues in Ergonomics Science 2 (3), 289-308.
2002 (181) Long, J. and Monk, A. Applying a Cognitive Engineering Framework to Research: a Successful Case-Study? In P.T. McCabe (Ed.). Contemporary Ergonomics 2002, pp 367-371. Taylor and Francis, London.

(182) Lambie, T. & Long, J. Engineering CSCW. In M. Blay-Fornarino, A. M. Pinna-Dery, K. Schmidt, and P. Zaraté (Eds.). Cooperative Systems Design: a challenge of the mobility age. IOS Press: Amsterdam, Berlin, Oxford, Tokyo, Washington.

(183) Cummaford S, Blandford A, Long JIntroduction to HCI structured engineering design methods
Proceedings of the 1st European UPA conference on European usability professionals association conference. British Computer Society, Swindon, UK. 3: 158-159. 2002

(184) Timmer, P. & Long, J. Expressing the effectiveness of planning horizons.Le Travail Humain, 65(2), 103-126.http://discovery.ucl.ac.uk/1383809/

2003

(185) Long, J., Colbert, M., & Dowell, J. Work Domain Models for Cognitive Ergonomics: an Illustration from Military Command and Control. In McCabe, P. (Ed.) Contemporary Ergonomicspp 537-542. Taylor and Francis: London.http://discovery.ucl.ac.uk/1368711/

2004

(186) Long, J., & Brostoff, S. Validating Design Knowledge in the Home: a Successful Case-study ofDementia Care. In Reed, D., Baxter, G., and Blythe, M. (Eds). EACE-12 pp 49-56.European Association of Cognitive Ergonomics, France.http://discovery.ucl.ac.uk/1368710/

(187) Long, J. & Monk, A. Applying an Engineering Framework to Telemedical Research: a SuccessfulCase Study. In Hhalid, H. & Helander, M. (Eds) Proceedings of 7th InternationalConference on Working with Computers, Kula Lumpur, Malaysia.http://discovery.1ucl.ac.uk/1369010/

(188) Long, J. HCI is more than the Usability of WEB Pages: a Domain Approach. In Amadeo, G. (Ed)Proceedings of Third USIHC/Fourth Ergodesign Conference, Rio de Janeiro, Brazil

2005

(189) Middlemass, J. & Long, J.B. A General Model of Human Factors Structured Analysis and DesignMethods. In Bust, P. & McCabe, P. (Eds) Contemporary Ergonomics pp 361-365, Taylorand Francis: London.

(190) Long, J. & Hill, B. Validating Diagnostic Design Knowledge for Air Traffic Management: aCase-study. In Marmaras, N., Kontogiannis, T. and Nathanael, D. (Eds) EACE ’05pp 3-10. European Association of Cognitive Ergonomics, Greece.http://discovery.ucl.ac.uk/1382627/

(191) Long, J. & Cummaford, S. More Effective Iterative Project Management. In MacKinnon,L., Bertelson, O., & Bryan-Kinns, N. (Eds) Proceedings HCI 2005 (Volume 2):Edinburgh.

2006

(192) Long, J. & Cummaford, S. Managing Iterative Projects more Effectively: Theories, Methods andHeuristics for HCI Practitioners. In Fields, B., Stockman, T., Nickerson, L. & Healey, P.(Eds) Proceedings HCI 2006 (Volume 2): London.

(193) Hill, B. & Long, J. Validating Diagnostic Design Knowledge in Air Traffic Management: aSuccessful Case-study. In Bust, P. (Ed) Contemporary Ergonomics pp 203-207Taylor and Francis: London.http://discovery.ucl.ac.uk/1379430/

2007

(194) Long J, Cummaford SManaging iterative projects more effectively: theories, techniques andheuristics for HCI practitioners.!Editors: Ormerod TC, Sas C. BCS/HCI 229-230.

(195) Cummaford, S. & Long, J. Introducing HCI: a Practitioner’s Guide. Editors: Ormerod TC,Sas, C. BCS HCI (2). BCS. 223-224. 2007

2010

(196) Long, J. Some celebratory HCI reflections on a celebratory HCI Festschrift. Interacting withComputers, 22, p68-71.http://discovery.ucl.ac.uk/1367185/

I was appointed Director of the Ergonomics Unit/UCL in 1979. At the time, EU organised an intercollegiate MSc in Ergonomics; but did not conduct any research of its own. My brief was to initiate research. This I did and continued to lead the research until I retired in 2001.

Here, I would like to celebrate the members and the work (referred to here as EU research) of the EU/UCL. Members of the EU community included: MSc and PhD students; academic and administrative staff; visitors; and researchers. The EU contribution to HCI Engineering appears in the publications listed above.

It was the greatest place to work and play (both hard). Early work consisted of psychology, writing up research from my MRC/APU, Cambridge PhD days (Long, 1980); applied psychology, originating with Donald Broadbent, my PhD supervisor (Long, 1995) and now under the new guise of Cognitive Ergonomics (Long and Whitefield, 1989).

However, all of the EU research would consider itself to be engineering, of one sort or another. It attempted to advance the state of HCI in the short to medium term. All used the Discipline Conception (see Section 1). Most used the Design Problem Conception (see Section 2). Both the Knowledge (see Section 3) and the Practice Conception (see Section 4) were also applied.

The work covered most areas of HCI: user requirements (A Method for Multi-disciplinary Practice – Denley and Long, 2001); design (MUSE a Method for Usability Engineering – Lim and Long, 1994); and evaluation (A Planning Aid to Support Evaluation Practice – Denley and Long, 1997). Design-oriented substantive knowledge, in the form of user, interactive worksystem and domain models, as well as the methodological knowledge, required for their application to design, were both acquired (in the domain of secretarial office administration – Smith et al, 1997; in the domain of emergency services management – Hill and Long, 1996; and in the domain of air traffic management – Timmer and Long, 2002, also Hill, 2010).

Later EU research, using Discipline, Design Problem, Knowledge and Practice Conceptions, attempted to acquire formal HCI design principles, as envisaged by Long and Dowell earlier – principles, which offer a better guarantee in solving design problems, than other forms of knowledge, such as heuristics, guidelines, models and methods. Better because principles support the derivation of design solutions, given design problems. In the interests of clarity, this research is referred to here as HCI (Principles) Engineering (see Carroll, Wild and Hill (all 2010) in the John Long Festschrift). Early and initial HCI design principles have been proposed for ‘hard’ problems in the domains of domestic energy management (Stork, 1999) and of business-to-customer electronic commerce (Cummaford, 2007).

Taken together, the two lines of EU research provided support for (iterative) ‘specify and implement’ design practice (models and methods) and ‘specify then implement’ practice (principles). Judgement on their success or failure, I leave to others.

Planning menus for display: some effects of their structure and content on user performance
Barnard, P.J., Morton, J., Long, J.B. and Ottley, P. (1977) . Planning menus for display: some effects of their structure and content on user performance. In Displays for Man-Machine Systems. IEE Conference Publication No. 150.

User Involvement in the design of human-computer interactions: some similarities and differences between design approaches.
Bekker, M. and Long, J. (2000)

Expressing research findings to have a practical influence on design.
Buckley, P. (1989) In Cognitive Ergonomics and Human-Computer Interaction, J.B. Long and A.D. Whitefield (Eds). Cambridge University Press. pp 166-190.

Using videotext for shopping – a qualitative analysis.
Buckley, P. and Long, J.B. (1990) Using Videotex for shopping: a Qualitative Analysis. In Behaviour and Information Technology, 9, 47-61.

Validating effective design knowledge for re-use: HCI Engineering Design Principles.
Cummaford, S. (2000)

HCI Engineering Design Principles: acquisition of class-level knowledge.
Cummaford, S.J.O. (2007)

Dialectic approach to multidisciplinary practice in requirements engineering.
Denley, I. (1999)

A planning aid for Human Factors evaluation practice.
Denley, I. and Long, J.B. (1997)

Multidisciplinary practice in requirements engineering: problems and criteria for support.
Denley, I. and Long, J.B. (2001)

The discipline of human–computer interaction.
Diaper,D. (1989)

Scenarios and task analysis.
Diaper, D. (2002)

Human computer interaction models and their roles in the design of interactive systems.
Diaper, D. (2004)

Cognitive Engineering and the rationalization of the flight strip.
Dowell, J. (1993)

Formulating the cognitive design problem of air traffic management.
Dowell, J. (1998)

Human-Computer Interaction Engineering.
Dowell, J. and Long, J. (1988) . In Designing End-User Interfaces, N. Heaton and M. Sinclair (Eds). Oxford: Pergamon Infotech

Towards a conception for an engineering discipline of Human Factors.
Dowell, J. and Long, J.B. (1989) Towards a conception for an engineering discipline of human factors. In Ergonomics, 32, 1513-35.

A domain analysis of air traffic management work can be used to rationalise interface design issues.
Dowell J., Salter I. and Zekrullahi S., 1994

Videotext Technology: an Overview with Special Reference to Transaction Processing as an Interactive Service.
Gilligan, P. and Long, J.B. (1984) Videotex technology: an overview with special reference to transaction processing as an interactive service. Behaviour and Information Technology, 3, 41-71.

Diagnosing co-ordination problems by modeling the emergency management response to disasters.
Hill, R. (2005)

A model of medical reception – the planning and control of multiple task work.
Hill, B., Long, J. B., Smith, W. and Whitefield, A.D. (1995)

A preliminary model of the planning and control of the combined response to disaster
Hill, B. and Long, J. (1996)

Human-Computer Interaction: Psychology, Task Analysis and Software Engineering.
Johnson, P. (1992.)

The co-ordination mechanism and cooperative work.
Lambie, T., Stork, A. and Long, J. (1998)

Engineering CSCW
Lambie, T. and Long, J. (2002)

Co-operative systems design: a challenge of the mobility age.
Lambie, T. and Long, J.B. (2002)

A Method for (Recruiting) Methods: Facilitating Human Factors Input to System Design.
Lim K.Y. and Long. J.B. (1992)

The MUSE Method for Usability Engineering.
Lim, K.Y. and Long, J.B. (1994)

Requirements, Research and Strategy for Integrating Human Factors with Structured Analysis and Design Methods: The Case of the Jackson System Development Method.
Lim K.Y., Long J.B., and Silcock N. (1990)

Case-Study Illustration of a Structured Method for User Interface Design.
Lim K.Y., Silcock N., and Long J.B. (1991)

Integrating Human Factors with System Development: An Illustrated Overview.
Lim K.Y., Long J.B., and Silcock N. (1992)

Effects of prior context on two-choice absolute judgements without feedback.
Long, J. (1980) In Attention and Performance VIII, R. S. Nickerson (Ed). Hillsdale N.J.: Erlbaum.

Cognitive ergonomics and human computer interaction.
Long, J. (1987) . In Psychology at Work, P. Warr (Ed). England: Penguin.

Cognitive Ergonomics and Human Computer Interaction: an Introduction. In Cognitive Ergonomics and Human-Computer Interaction, J.B. Long and A.D. Whitefield (Eds). Cambridge University Press.
Long, J. (1989)

Theory in Human‐Computer Interaction
Long, J. (1991)

Commemorating Donald Broadbent’s contribution to the field of applied cognitive psychology: a discussion of the special issue papers.
Long, J. (1995)

Specifying relations between research and the design of human– computer interactions.
Long, J. (1996)

Research and the design of human–computer interactions or ‘whatever happened to validation’?
Long, J. (1997)

Specifying relations between research and the practice of solving applied problems: an illustration from the planning and control of multiple task work in medical reception.
Long, J. (1999)

Attention and performance IX.
Long, J. and Baddeley, A. (1981) . Hillsdale N.J.: Erlbaum.

Cognitive Ergonomics and Human–Computer Interaction.
Long, J.B. and Whitefield, A.D. (1989) Cognitive Ergonomics and Human-Computer Interaction. Cambridge University Press.

Cognitive Engineering human computer interactions
Long J.B. and Dowell J. (1996)

Design problems for research: what can we learn from ATM-like microworlds.
Long, J., and Timmer, P. (2001)

A model of medical reception— the planning and control of multiple task work.
Long, J.B., Smith, W. and Whitefield, A.D. (1995)

Interacting with the computer: a framework.
Morton, J., Barnard, P., Hammond, N. and Long, J.B. (1979) In Teleinformatics ’79, E.J. Boutmy and A. Danthine (Eds). Amsterdam: North Holland.

A framework for formally defining the syntax of visual languages.
Salter, I. K. (1993)

The design of formal languages.
Salter, I. K. (1995)

Modeling the relationship between planning, control, perception and execution behaviours in interactive worksystems.
Smith, M.W., Hill, B., Long, J.B. and Whitefield, A.D. (1992)

The Planning and Control of Multiple Task Work a Study of Secretarial Office Administration.
Smith, M.W., Hill, B., Long, J.B. and Whitefield, A.D. (1992)

A design-oriented framework for modelling the planning and control of multiple task work in Secretarial Office Administration.
Smith, M.W., Hill, B., Long, J.B. and Whitefield, A.D.(1997)

A formal description of worksystem behaviours and interactions.
Stork, A. (1992)

Towards engineering principles for Human–Computer Interaction (domestic energy planning and control).
Stork, A. (1999)

Structured methods for human factors research and development.
Stork, A. and Long, J.B. (1997)

Strategies for developing substantive engineering principles.
Stork, A. and Long, J. (1998)

Cognitive engineering co-ordination in emergency management training.
Stork, A., Lambie, T. and Long, J. (1998)

Expression of operator planning horizons: a cognitive engineering approach.
Timmer, P. (1999)

Separating user knowledge of domain and device: a framework
Timmer, P. and Long, J. (1997)

Plans versus outcomes: establishing the costs of planning.
Timmer, P. and Long, J. (2000)

Integrating Human Factors with System Development.
Walsh, P., Lim, K.Y., Long, J.B. and Carver, M.k. (1988) . Integrating human factors with system development. In Designing End-User Interfaces, N. Heaton and M. Sinclair (Eds). Oxford: Pergamon Infotech.

Human computer interaction models and their roles in the design of interactive systems.
Whitefield, A.D. (1990)

On distinguishing work tasks and enabling tasks.
Whitefield, A., Esgate, A., Denley, I. and Byerley, P. (1993)

The origins of the ‘John Long Festschrift’ are to be found in a call for papers, announced by Dianne Murray, General Editor of the journal ‘Interacting with Computers’, for a Special Issue to be entitled ‘Festschrift for John Long’. According to the announcement: ‘John Long, Emeritus Professor at UCL (University College London), has made a substantial contribution as one of the founding fathers of British HCI. This Special Issue of Interacting with Computers will celebrate John’s contributions to HCI and showcase strengths of UK HCI research’. The guest editors of the Special Issue were Alistair Sutcliffe and Ann Blandford. It appeared in January 2010, as Volume 22, Issue 1 of Interacting with Computers.

The Special Issue contains five papers in all (two by members of the Ergonomics Unit), plus a guest editors’ Introduction and a Postscript, written by myself, at the invitation of the editors. All the Festschrift published contributions appear above, as pre-print (accepted for publication) full-text versions.

In my own contribution to the Festschrift (‘Some Celebratory HCI Reflections on a Celebratory HCI Festschrift’), I celebrated ‘the Festschrift papers themselves (both accepted and rejected), their authors and their reviewers’. I also went on to write: ‘My natural instinct is to peer review the papers. Space and my honoured status forbid such a review. However, I hope to do this elsewhere (I owe it to the authors and myself)’. The ‘elsewhere’ is here and the time is ‘now’.

However, on reflection, to peer review the Festschrift papers now seems inappropriate. They were peer reviewed before publication and are unlikely to be re-published, at least in their present form. Nevertheless, I would still like to respond to the papers (‘what I owe myself’) and to contribute to the ideas, expressed in them (‘what I owe the authors’). My ‘response’ and ‘contribution’, then take the form of a commentary – a set of comments on the ideas put forward by the authors. The comments are wide-ranging from simple clarifications to complex suggestions as to how the ideas might be developed further. The comments are intended to be constructive, even when critical. They are my way of expressing my thanks to the authors for their contributions to the Festschrift. I hope they find my comments both interesting and useful. The comments, of course,were communicated to the authors before their insertion into the papers.

A further five papers, submitted by Ergonomics Unit researchers, but not published in the Festschrift, also appear above. In addition, there appears above a complete listing of all the Ergonomics Unit research papers, referenced by either the published or submitted Festschrift contributions.

Taken together, my commentary on the Festschrift published papers, the listing of all Ergonomics Unit papers, referenced by the papers and the Ergonomics Unit papers, submitted, but not published, all constitute additions to and enhancement of the ‘Festschrift for John Long’ publication itself, as claimed in my Introduction to this website.

John Long